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County council approves inquiry into 911 call center operations

But no matter the wording, Luzerne County Council, in a rare unanimous vote, agreed Tuesday to begin looking into operations at the county 911 call center, which has faced criticism in recent months following two dispatching errors that ended with people dying while waiting for help. Councilwoman Kathy Dobash, who proposed the probe, said she is seeking feedback and answers, whether positive or negative, about the center's operations and how to prevent similar mistakes from happening again.


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